Effective Date: October 13, 2026
At Martin Professional Sound & Lighting (“Martin Pro Sound,” “we,” “us,” or “our”), accessible from martinprosound.com, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we safeguard your data when you visit our website or submit a quote request for our live sound, lighting, video, or event production services.
By using martinprosound.com and submitting inquiries through our platform, you acknowledge that you have read and agree to our Terms & Conditions.
We only collect information that is voluntarily provided by you or automatically collected through standard website analytics.
When you fill out our Contact Form or Quote Request Form, we may collect the following personal and event details:
Contact Information: Full name, company or organization name, email address, and phone number.
Event Logistics: Event date, venue name, city, state, event type, estimated audience size, and specific equipment or service requirements.
Communications: Any additional details or messages you submit regarding your live production needs.
Like most websites, our web servers and analytics tools may automatically collect limited technical information when you browse martinprosound.com, including:
IP address and browser type
Device type and operating system
Pages visited, time spent on pages, and referring website addresses
We use the information we collect strictly for legitimate business purposes, including:
Providing Event Quotes: Processing your requests and delivering customized production estimates for your sound, lighting, or AV needs.
Customer Communication: Responding to inquiries, discussing technical requirements, and organizing event setup schedules.
Improving Our Website: Analyzing site performance and user experience to ensure our content and navigation remain helpful.
Service Delivery: Coordinating on-site delivery, technical management, and billing for confirmed bookings.
Note: We do not sell, rent, trade, or lease your personal contact details or event information to third parties or marketing agencies.
We implement reasonable administrative and technical security measures to protect your personal information from unauthorized access, loss, or alteration.
Data Retention: We retain quote requests and customer communication records only as long as necessary to fulfill event services, satisfy legal obligations, or resolve inquiries.
Third-Party Service Providers: We may share necessary contact details with trusted third-party tools (such as secure email hosts or website form processors) solely to facilitate business communication and quote delivery.
martinprosound.com may use basic cookies or standard analytics tags to enhance website functionality and measure site traffic.
You can choose to disable or selectively turn off cookies through your browser settings. However, doing so may affect how certain features of the site function.
Our website may contain links to third-party platforms (such as our social media pages or venue maps). We are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Depending on your location, you have the right to:
Request access to the personal information we hold about you.
Request corrections to any inaccurate or incomplete information.
Request that we delete your contact information from our active records.
To exercise any of these rights, please contact us using the information below.
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Company: Martin Professional Sound & Lighting
Website: martinprosound.com
Service Region: Connecticut, Rhode Island, and Massachusetts
Email: info@martinprosound.com
Professional sound, lighting and event production throughout Southern New England. More than 37 years helping events come alive.
© 2026 Martinprosound. All rights reserved.
Professional production. Built for the moment.